Exploring causes and solutions

It is important to identify the cause of the challenging behaviour and consider possible solutions.

• Identify and examine the behaviour
• What was the undesirable behaviour?  Is it harmful to the individual or others?
• What happened before the behaviour occurred?
• Did something trigger the behaviour?
• Explore potential solutions
• Is there something the person needs or wants?
• Can you change the surroundings?  Is the area noisy or crowded?  Is the room well lit?
• Are you responding in a calm, supportive way?
• Try different responses in the future
• Did your response help?
• Do you need to explore other potential causes and solutions?  If so, what can you do differently?